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Dns resolution problem – HP B6960-90078 User Manual

Page 596

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Troubleshooting

Troubleshooting Networking and Communication

Chapter 12

566

DNS Resolution Problem

Test DNS resolution among hosts using the

omnicheck

command. Refer

to the “Verifying DNS Connections within Data Protector Cell” section in
the HP OpenView Storage Data Protector Installation and Licensing
Guide
and to

omnicheck

man page for more information on how to use

the command.

Enter the following command:

omnicheck -dns

This will check all DNS connections needed for normal Data Protector
operating.

Problem

If the response to the

omnicheck

command is:

connects to , but connected system

presents itself as

The message may occur when the

hosts

file on

client_1

is not correctly

configured or the hostname of the

client_2

does not match its DNS

name.

If the response to the

omnicheck

command is:

failed to connect to

The message may occur when the

hosts

file on

client_1

is not correctly

configured or

client_2

is unreachable (for example, disconnected).

Action

Consult your network administrator. Depending on how your
environment is configured to perform name resolution, you may need to
resolve this problem either in your DNS configuration or by editing the

hosts

file located in the following directories:

• On Windows:

<%SystemRoot%>\System32\drivers\etc

• On UNIX:

/etc

MoM Server Host

Media Agent Client Host

MoM Server Host

Cell Manager Host

Table 12-2

Data Protector Components Name Resolution

Host A

Host B