TA Triumph-Adler DC 2023 - Manual (Page 69)

3A180100A
3A1/FaxSystem(A)/MCE-Eng
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Section 3 Troubleshooting
Troubleshooting Tables
If you experience trouble with your fax machine, refer to the tables below for
the appropriate corrective procedures. If the trouble persists, contact your
service representative, an authorized service centre or the place of purchase.
Problem Check point Page Procedure
I am not able to send my
documents.
Is the modular cord connected correctly? 1-2 Connect the modular cord correctly.
Is “Communication error” displayed? 8-8
___
Perform the necessary procedure to
correct the error and try to transmit the
documents again.
Is Password Check Transmission turned
ON?
4-49
Turn Password Check Transmission
OFF.
I am not able to perform Broadcast
Transmission.
Is the memory in your fax machine full?
2-14
4-16
4-22
Try the Broadcast Transmission
procedure again after memory becomes
available or after you create available
space in memory.
I am not able to perform Relay
Broadcast Transmission.
Is the relay station fax machine one of
our models that has the capability of
acting as a relay station?
If the destination fax is not one of our
models that can act as a relay station,
Relay Broadcast Transmission will NOT
be possible. Check with the destination
party.
___
Is the memory in your fax machine full?
Try the Relay Broadcast Transmission
procedure again after memory becomes
available or after you create available
space in memory. 2-14
4-16
4-22
Is the memory in the relay station’s fax
machine full?
Check with the relay station.
___
The detected document size is
often wrong.
Is the machine installed in a location
where it is exposed to strong light from
directly overhead, or from above and
behind?
If the machine is installed in such a
location, document size detection may
be influenced. Consult with your service
representative, an authorized service
centre or the place of purchase.
03/Trouble/3A1/MCE/Eng.q 23-12-1999 13:44 Page 3-5