Dell C2665dnf Color Laser Printer - Manual (Page 559)

Digital Certificate Problems
Symptom Cause Action
The certificate import button is SSL communication is disabled. Create a self-signed certificate and enable SSL.
disabled.
The certificate details button is
disabled.
The certificate cannot be imported. The time setting is incorrect.
Confirm validity period of the certificate as well as
the time setting of the device.
The certificate file is incorrect. Confirm whether the password is correct.
Confirm whether the file type is PKCS#7/#12 or
x509CACert (extension: p7b/p12/pfx/cer/crt).
Confirm whether the attribute information (key
Usage/Extended key usage) of the certificate to be
imported is set correctly.
The browser is incorrect. Use Internet Explorer.
016-404 is displayed when trying to The certificate data stored in Import the certificate and enable the security
use security functions that require internal memory is either deleted, settings again.
certificates. corrupt, or is not readable.
A certificate cannot be set with The validity period is invalid. The validity period of the certificate is invalid.
"Certificate Details". Confirm whether the time setting of the machine is
correct, and whether the validity period of the
certificate has expired.
The certificate path is invalid. The certificate chain (path validation) of the
imported certificate may not be correctly validated.
Confirm whether all of the high-level certificates
(Trusted/Intermediate) have been imported and are
not deleted, and whether the validity period has
expired.
Although a certificate was imported, The type of the certificate is To import a certificate for use with the device (own
it is not displayed when selecting incorrect. device), import the secret key and a certificate of
with "Local Device". the PKCS#12 (p12/pfx) format as a pair.
Server validation is not operating The certificate chain is incorrect Although importing a root certificate (Trusted) to
correctly. when importing. use for server authentication, an Intermediate
certificate may be required when validating the
path.
When executing a certificate file with the
certification authority, create the certificate with a
format including all paths and then import that
certificate.
Digital Signature cannot be selected The certificate cannot be associated. Either the certificate has not been imported or the
with the IPsec setting. certificate has not been associated for use with
Digital Signature of IPsec. Refer to "Setting the
Certificate in the IPsec Digital Signature Mode" to
set a certificate of IPsec.
Troubleshooting Guide 557