Mpf multi-feed jam, Noise – Dell C2665dnf Color Laser Printer User Manual
Page 553
Action
Yes
No
3
Use print media that is not damp.
The task is complete.
Go to action 4.
Does this solve your problem?
4
Fan the print media.
The task is complete.
Go to action 5.
Does this solve your problem?
5
Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete.
Contact Dell.
multi-feed occurred with a cloth moistened with water.
Does this solve your problem?
MPF Multi-feed Jam
Action
Yes
No
1
Ensure the media type you are using.
-
-
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
2
Load coated paper one sheet at a time.
The task is complete.
Go to action 4.
Does this solve your problem?
3
Use print media that is not damp.
The task is complete.
Go to action 4.
Does this solve your problem?
4
Fan the print media.
The task is complete.
Go to action 5.
Does this solve your problem?
5
Wipe the retard roller in the MPF where the multi-feed occurred with a The task is complete.
Contact Dell.
cloth moistened with water.
Does this solve your problem?
Noise
Action
Yes
No
1
To specify the cause of the noise, perform the Auto Registration
Adjustment.
The task is complete.
Go to action 2.
Does this solve your problem?
2
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
b
After you replace the transfer belt unit, the 2nd BTR, and the retard
roller
,
click Chart Print on the Diagnosis tab.
c
Click Pitch Configuration Chart.
The task is complete.
Go to action 3.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Troubleshooting Guide
551