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Error messages – Dell C2665dnf Color Laser Printer User Manual

Page 459

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Error-Code

What you can do

093-973

Make sure that the black toner cartridge is fully installed. For more information about installing the toner

cartridge, see "Replacing the Toner Cartridges."

094-422

Remove the used transfer belt unit, and install a new transfer belt unit. For more information about

replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

094-910

Make sure that the transfer belt unit is fully installed. For more information about installing the transfer belt

unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."

094-911

Remove the used transfer belt unit, and install a new transfer belt unit. For more information about

replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

116-722

Tap

Close

for the printer to recover. Check the WSD scan address and the destination computer, and

then try scanning again. Contact your system administrator.

193-700

When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell

Printer Configuration Web Tool or the Tool Box.

Error Messages

Message

Cause

Action

Cannot access the LDAP address

The printer fails to authenticate against an Check the server settings. If the error

book. Consult your network

authentication server.

persists, consult your network administrator.

administrator if this error persists.

An SSL authentication error on connection If the error persists, consult your network

to the LDAP server; an SSL authentication administrator.

internal error occurs.

Cannot access the LDAP address

An SSL authentication error on connection Check the root certificate of the LDAP

book. The LDAPS server certificate to the LDAP server; the server certificate

server SSL certificate on the printer.

is not correct.

data is incorrect.

Cannot access the LDAP address

An SSL authentication error on connection Check that an SSL client certificate is

book. The LDAPS SSL client

to the LDAP server; the LDAP server cannot correctly imported into the printer.

certificate is not set.

acquire an SSL client certificate.

Cannot access the LDAP address

An SSL authentication error on connection Change to a valid LDAP server SSL

book. The server names of LDAPS

to the LDAP server; the server certificate for certificate.

and the SSL certificate do not

the LDAP server is not yet valid or has

match.

expired.
An SSL authentication error on connection Set the LDAP server address on the printer

to the LDAP server; the LDAP server name to match the address on the LDAP server

does not match the certificate.

SSL certificate.

Cannot access the LDAP address

The printer and the Kerberos server clocks Check that the printer and the Kerberos

book. The time settings of the

have a time difference that exceeds the

server clocks have the correct time.

printer and the Kerberos server do

Kerberos server clock skew value.

not match.
Cannot connect to server. Check the The specified server settings such as IP

Make sure that the correct IP address/host

server settings.

address and realm/domain name are

name, port number, realm/domain name,

incorrect.

and search directory root are specified in IP

Address / Host Name & Port, Domain

Name, and Search Directory Root on the

Dell Printer Configuration Web Tool. (See

"Kerberos Server" and "LDAP Server.")

The LDAP or Kerberos version on the server Consult your network administrator.

is not compatible with the printer.

Understanding Printer Messages

457