Canon PIXMA MX870 - Manual (Page 939)

Advanced Guide > Troubleshooting > An Error Message Is Displayed on the LCD
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message Action
The ink may have run out.
Replacing the ink tank is
recommended.
U041
If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing,
press the
OK button with the ink tank installed. Then printing
can continue. Replacing the ink tank is recommended after
the printing. The machine may be damaged if printing is
continued under the ink out condition.
Routine Maintenance
Note
If multiple ink lamps are flashing red, see Routine
Maintenance and check the status of each ink tank.
Since the information contained in the fax may be lost if
it is printed in this condition, the received fax will not be
printed and will be stored in memory until the ink is
replaced. You must manually print out faxes that were
stored in memory. You can change the setting so that
the received fax is forcibly printed out instead of being
stored in memory, but all or part of the fax information
may not be printed because of the ink out condition.
Print head is not installed.
Install the print head.
U051/
The type of print head is incorrect.
Install the correct print head.
U052
Follow the directions given in your setup sheet to install the
Print Head.
If the Print Head is already installed, remove the Print Head
once and then reinstall it.
If the error is not resolved, the Print Head may be damaged.
Contact the service center.
Some ink tanks are not installed in
place.
U072/
More than one ink tank of the following
color is installed.
U071 Some ink tanks are not installed in the correct position.
(The lamp on the ink tank flashes.)
More than one ink tanks of the same color are installed.
(The lamp on the ink tank flashes.)
Confirm that the ink tanks are installed in the appropriate
positions.
Routine Maintenance
The remaining level of the ink cannot be
correctly detected.
Replace the ink tank.
U130
The remaining ink level cannot be correctly detected. (The
lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Cover).
Routine Maintenance
Printing with an ink tank that was once empty may damage
the machine.
If you want to continue printing in this condition, you need to
release the function for detecting the remaining ink level.
Press and hold the machine's
Stop button for at least 5
seconds, and then release it.
With this operation, releasing the function for detecting the
remaining ink level is memorized. Please be advised that
Canon shall not be liable for any machine malfunction or
damage caused by refilled ink tanks.
Note
If the function for detecting the remaining ink level is
Page 939 of 1127 pages An Error Message Is Displayed on the LCD