Canon PIXMA MX870 - Manual (Page 1001)

Advanced Guide > Troubleshooting > Cannot Print Properly from a Photo Index Sheet
Cannot Print Properly from a Photo Index Sheet
Failed to scan Photo Index Sheet. Is Displayed
Check: Check the following, press the OK button, then perform the Scan sheet
and print menu again.
Did you set Photo Index Sheet in the correct position and orientation on the Platen
Glass?
Are the Platen Glass and the Photo Index Sheet dirty?
Are all required circles on the Photo Index Sheet filled in?
Note
If the filled circles on the Photo Index Sheet are not dark or vast enough, the machine
may not scan the Photo Index Sheet properly.
Cannot print the selected photo. Is Displayed/Differ Photo or Blank Is Printed out/Paper
Feeds Before Printing Is Complete
Check 1: Make sure that the photo you want to print is displayed on the LCD.
In the Select photo print screen, display the photo you want to print to make sure that it is
saved on the memory card or USB flash drive.
Check 2: Reprint out the Photo Index Sheet.
Note
The machine may not scan the Photo Index Sheet properly even though the Print a blank
Photo Index Sheet circle is filled in. In the case, reprint out the Photo Index Sheet.
If you are using a memory card, refer to
Printing by Using the Photo Index Sheet , and in
the case of using a USB flash drive, refer to Printing by Using the Photo Index Sheet .
Check 3: Make sure that the photo saved on the memory card or USB flash drive
can be read by this machine.
Printing from a Memory Card
Check 4: Was the photo saved on the memory card or USB flash drive processed
on a computer?
A photo processed on a computer may not be printed.
Note
When a photo was processed on a computer is selected, "?" is displayed on the LCD.
Check 5: Did you make any changes to the memory card or USB flash drive after
printing the Photo Index Sheet?
If you added photos to or deleted photos from the memory card or USB flash drive, reprint out
the Photo Index Sheet.
Important
Do not rewrite the contents of the memory card or USB flash drive until printing and
scanning of the Photo Index Sheet are complete.
Check 6: Did you remove the memory card or USB flash drive while printing?
Do not remove the memory card or USB flash drive before printing is complete.
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