Canon PIXMA MX870 - Manual (Page 1029)

Check 8: Has the ink run out?
If the ink has run out, received faxes will be stored in memory without being printed. Check the
ink level and take the appropriate action, then print the faxes in memory.
Document Stored in Memory
Note
If the machine was receiving faxes in the fax mode, printing will start automatically after
checking the ink level and taking appropriate action.
For details, refer to
Routine Maintenance .
MX870 series:
When the machine receives faxes in memory, changing the setting of 2-sidedPrintSetting
in FAX paper settings in FAX menu may print the faxes.
You can set the machine to forcibly print a received fax even if the ink has run out.
However, part or all of the fax may not be printed since ink has run out.
Also, the contents of the fax will not be stored in memory.
If the ink has already run out, we recommend that OFF be selected for Auto print in FAX
user settings to store the received fax in memory. When you print the fax stored in
memory manually, check the ink level and take the appropriate action. After that, select
ON for Auto print, and the fax stored in memory will be printed automatically.
Check 9: Is the machine set to the appropriate receive mode?
Check the receive mode setting and change it to a mode suited to your connection if
necessary.
Setting the Receive Mode
Check 10: Is Fax reception reject set to ON?
Set Fax reception reject to OFF.
Fax reception reject
Check 11: Is Caller rejection set to Yes?
Set Caller rejection to No.
Caller rejection
Machine Does Not Switch Automatically between Voice and Fax Calls
Check: Is the receive mode set to Fax only mode?
If the receive mode is set to Fax only mode, there will be no automatic switching between
voice and fax calls. Set the receive mode to Fax priority mode, TEL priority mode, DRPD*1, or
Network switch*2. If the receive mode is TEL priority mode and an answering machine is
connected to the machine, check whether a proper message is played back when the
answering machine answers.
Setting the Receive Mode
*1 This setting is available only in the US and Canada.
*2 This setting may not be available depending on the country or region of purchase.
Quality of Received Fax is Poor
Check 1: Check the scan settings of the sender's fax machine.
Ask the sender to adjust the scan settings of the fax machine.
Check 2: Is ECM RX set to OFF?
Set ECM RX to ON.
ECM RX
If ECM RX is enabled, the sender's fax machine resends the fax after correcting errors
automatically.
Page 1029 of 1127 pages Problems Receiving Faxes