Xerox WorkCentre M24-6082 - Manual (Page 210)

NetWare 3.1x Troubleshooting
Using USERLIST - At the PUBLIC prompt (cd public), type userlist and press ENTER. If the printer
logged into the network correctly, its Print Server name (RHINO2_PS, for example) should be displayed
in the list along with the time of log in.
Note: As the printer logs into the server as a user, you must NOT exceed your maximum number of
Novell user licenses or the printer will fail to log in.
Using PCONSOLE- See the previously described procedure for "Checking the Printer’s Log In to the
Network Using PCONSOLE."
8. Check to see if a Lack of Novell Licenses is Preventing the Printer from Logging In
Performed by a QUALIFIED NETWORK ADMINISTRATOR at the Server Console, with monitor.nlm
running, type version to display the number of user licenses installed. For comparison, from the "Monitor
Screen" in the window labeled "Information for Server," the total number of licenses in use is displayed.
9. Suspecting a Problem with the Server
If all of the previous troubleshooting steps have been taken and the printer still fails to log into the
network correctly, the problem might be with the Server. In this case, it is recommended that you delete
the current Printer Configuration file and all associated Server entries, and set up the Configuration File,
and Install a Print Server (create Queue, create print server, define printer), as stated in Novell's
documentation.
file:///C|/0-web/boxster/WorkCentreM24-System-Analyst-Guide/Pages/T5_NW31x_trouble.htm (6 of 6) [9/4/03 8:33:23 AM]