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Contacting allied telesis – Allied Telesis AT-S94 CLI (AT-8000S Series) User Manual

Page 17

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Preface

Contacting Allied Telesis

Page 16

Contacting Allied Telesis

This section provides Allied Telesis contact information for technical support as well as sales or corporate
information. .

Online Support

You can request technical support online by accessing the Allied Telesis Knowledge Base
from the following web site:
www.alliedtelesis.com/support. You can use the Knowledge Base to submit questions
to our technical support staff and review answers to previously asked questions..

Email and Telephone
Support

For Technical Support via email or telephone, refer to the Allied Telesis web site:
www.alliedtelesis.com. Select your country from the list displayed on the website. Then
select the appropriate menu tab.

Returning Products

Products for return or repair must first be assigned a Return Materials Authorization (RMA)
number. A product sent to Allied Telesis without a RMA number will be returned to the
sender at the sender’s expense.

To obtain an RMA number, contact the Allied Telesis Technical Support group at our web
site: www.alliedtelesis.com/support/. Select your country from the list displayed on the
website. Then select the appropriate menu tab.

For Sales or
Corporate
Information

You can contact Allied Telesis for sales or corporate information at our web site:
www.alliedtelesis.com. Select your country from the list displayed on the website. Then
select the appropriate menu tab.

Warranty

The AT-8000S Series Switch has a limited warranty of two years. Go to
www.alliedtelesis.com/warranty for the specific terms and conditions of the warranty
and for warranty registration.