HP StorageWorks 2.140 Director Switch - Manual (Page 187)

Using Maintenance Features
185 Director Element Manager User Guide
Enable Call-Home Notification
The call-home feature enables the HAFM appliance to automatically contact a
support center to report system problems. The support center server accepts calls
from the HAFM appliance, logs reported events, and notifies one or more support
center representatives.
Use the Enable Call Home Notification function on the Element Manager to
enable call-home notification for events that occur on the selected director. The
default state is disabled.
Notes
:
■ You must enable call-home event notification through the StorageWorks
HAFM application Maintenance menu before enabling this function through
the Element Manager for individual directors. A choice of two call-home
features is provided when HAFM is installed.
■ In legacy HP environments, call-home notification for directors and switches
requires installation of Proactive Service software. This service is offered at
no additional charge for subsystems covered under an on-site warranty or
on-site storage hardware support contract. To register or order Proactive
Services software, contact your HP customer service representative.
■ In classic HP environments, configure telephone numbers and other
information for the call-home feature through the Windows dial-up
networking application. To enable call-home notification for a director, refer
to the HP StorageWorks HA-Fabric Manager Server Installation Guide.
A check mark displays next to the menu option to indicate that call-home
notification is enabled.