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HP Integrated Lights-Out 2 User Manual

Page 9

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Troubleshooting directory issues..............................................................................................191

Domain/name format login issues......................................................................................191
ActiveX controls are enabled and I see a prompt but the domain/name login format does not
work..............................................................................................................................192
User contexts do not appear to work..................................................................................192
Directory user does not logout after the directory timeout has expires......................................192

Troubleshooting Remote Console issues...................................................................................192

Remote Console applet has a red X when running Linux client browser....................................192
Inability to navigate the single cursor of the Remote Console to corners of the Remote Console
window..........................................................................................................................192
Remote Console no longer opens on the existing browser session...........................................193
Remote console text window not updating properly..............................................................193
Remote Console turns gray or black...................................................................................193
Remote Serial Console troubleshooting...............................................................................193

Troubleshooting Integrated Remote Console issues....................................................................194

Internet Explorer 7 and a flickering remote console screen.....................................................194
Configuring Apache to accept exported capture buffers........................................................194
No console replay while server is powered down.................................................................195
Skipping information during boot and fault buffer playback...................................................195
Out of Memory error starting Integrated Remote Console......................................................195
Session leader does not receive connection request when IRC is in replay mode.......................195
Keyboard LED does not display correctly.............................................................................195
Inactive IRC.....................................................................................................................196
IRC Failed to connect to server error message......................................................................196
IRC toolbar icons do not update........................................................................................196
GNOME interface does not lock........................................................................................197
Repeating keys on the Remote Console...............................................................................197
Remote Console playback does not work when the host server is powered off..........................197

Troubleshooting SSH and Telnet issues.....................................................................................197

Initial PuTTY input slow.....................................................................................................197
PuTTY client unresponsive with Shared Network Port.............................................................197
SSH text support from a Remote Console session..................................................................197

Troubleshooting terminal services issues...................................................................................197

Terminal Services button is not working...............................................................................197
Terminal Services proxy stops responding............................................................................198

Troubleshooting video and monitor issues................................................................................198

General guidelines...........................................................................................................198
Telnet displays incorrectly in DOS......................................................................................198
Video applications not displaying in the Remote Console......................................................198
User interface is not displaying correctly.............................................................................198

Troubleshooting Virtual Media issues.......................................................................................198

Virtual Media applet has a red X and does not display.........................................................199
Virtual Floppy media applet is unresponsive........................................................................199

Troubleshooting iLO Video Player issues...................................................................................199

Video capture file does not play........................................................................................199
Video capture file plays erratically......................................................................................199

Troubleshooting Remote Text Console issues.............................................................................199

Viewing the Linux installer in the text console.......................................................................199
Passing data through an SSH terminal................................................................................199

Troubleshooting miscellaneous issues.......................................................................................199

Cookie sharing between browser instances and iLO 2..........................................................199

Shared instances.........................................................................................................200
Cookie order behavior.................................................................................................200
Displaying the current session cookie.............................................................................201
Preventing cookie-related user issues..............................................................................201

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