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Testing ssl, Resetting ilo 2 – HP Integrated Lights-Out 2 User Manual

Page 204

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The iLO 2 firmware does not respond to SSL requests

The iLO 2 firmware does not respond to SSL requests when a Java warning appears. If a user is
logging in to an iLO 2 browser connection and does not complete the login process by responding
to the Java certificate warning, iLO 2 does not respond to future browser requests. The user must
continue the login process to free the iLO 2 Web server.

Testing SSL

The following test checks for the correct security dialog prompt. A non-working server will proceed
to a Page cannot be displayed message. If this test fails, your domain controller is not
accepting SSL connections, and probably has not been issued a certificate.

1.

Open a browser and navigate to :636.

You can substitute in place of which goes to the DNS and
checks which domain controller is handling requests for the domain. Test multiple domain
controllers to verify all of them have been issued a certificate.

2.

If SSL is operating correctly on the domain controller (a certificate is issued), you are prompted
with a security message asking if you want to proceed with accessing the site, or view the
server's certificate. Clicking Yes does not display a web page. This is normal. This process is
automatic, but might require rebooting. To avoid rebooting:
a.

Open the MMC and add the certificates snap-in. When prompted, select Computer
Account for the type of certificates you want to view. Click OK to return to the certificates
snap in.

b.

Select Personal>Certificates folder. Right-click the folder and select Request New Certificate.

c.

Verify Type is domain controller and click Next until a certificate is used.

You can also use Microsoft LDP tool to verify SSL connections. For more information on the LDP
tool, go to the Microsoft website at

http://www.microsoft.com/support

.

An old certificate can cause issues with SSL and on the domain controller when it points to a
previously trusted CA with the same name, which is rare but might happen if a certificate service
is added and removed and then added again on the domain controller. To remove old certificates
and issue a new one follow the instructions above in step 2.

Resetting iLO 2

In rare instances, it might be necessary to reset iLO 2; for example, if iLO 2 is not responding to
the browser. To reset iLO 2, you must power down the server and disconnect the power supplies
completely.

The iLO 2 firmware might reset itself in certain instances. For example, an internal iLO 2 watchdog
timer resets if the firmware detects an iLO 2 issue. If a firmware upgrade is completed or a network
setting is changed, iLO 2 also resets.

The HP Insight Management Agents 5.40 and later have the ability to reset iLO 2. To reset iLO 2,
choose one of the following options:

Select the Reset iLO 2 option on the HP Management Agent web page under the iLO 2 section.

Click Apply on the Network Settings page to manually force the iLO 2 management processor
to reset. You do not need to change any parameters before clicking Apply.

Click Reset on the Diagnostic page of the iLO 2 browser interface.

Server name still present after ERASE utility is executed

The Server Name field is communicated to iLO 2 through the Insight Manager Agents.

204 Troubleshooting iLO 2