HP Integrated Lights-Out 2 - Manual (Page 10)

Inability to access ActiveX downloads.................................................................................201
Inability to get SNMP information from HP SIM....................................................................201
Incorrect time or date of the entries in the event log..............................................................201
Inability to upgrade iLO 2 firmware....................................................................................201
Diagnostic steps..........................................................................................................202
iLO 2 network flash recovery.............................................................................................202
Recovering from a bad iLO 2 flash image using network flash recovery...................................202
Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD...............203
The iLO 2 firmware does not respond to SSL requests............................................................204
Testing SSL......................................................................................................................204
Resetting iLO 2................................................................................................................204
Server name still present after ERASE utility is executed.........................................................204
Troubleshooting a remote host...........................................................................................205
8 Technical support...................................................................................206
Support information..............................................................................................................206
HP contact information..........................................................................................................207
Before you contact HP...........................................................................................................207
Acronyms and abbreviations.......................................................................208
Index.......................................................................................................211
10 Contents