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HP StorageWorks XP48 Disk Array User Manual

Page 148

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Troubleshooting 148

Table 11-5

Troubleshooting Information: Host Information Display (continues on the next page)

Problem Cause Recommended

Action

The name of a volume group, logical
volume, or mount point displayed in GUI
is different from the actual name.

The name of a volume group, logical
volume, or mount point exceeds the
maximum number of characters that
can be displayed in Provisioning
Manager. (This problem will not occur
when the volume group, logical volume,
and mount point are created by using
Provisioning Manager.)

This is a result of Provisioning Manager
specifications. If the maximum number
of characters that can be displayed in
Provisioning Manager is exceeded,
displayed character strings are
changed. You cannot operate a file
system and device file that are made up
of the volume group, logical volume,
and mount point by using a name
exceeding the maximum number of
characters that can be displayed.

Table 11-6

Troubleshooting Information: General Host Settings (continues on the following pages)

Problem Cause Recommended

Action

The message “An error occurred
in the Device Manager

agent.(

Device-Manager-Agent-error-

message).” or “An error was
detected in communication

processing with the Device

Manager agent. (

error-message)” is

displayed in the GUI window.

An error may have occurred in the
provisioning support facility provided by
the Device Manager agent.

If you cannot identify the cause of
the error from the error message,
analyze the part of the agent log that
is related to Provisioning Manager.
For details, see section

11-3

.

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