Interpreting the exception report – Follett VERSION 6.00 User Manual
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Patrons
Interpreting the exception report
Any errors encountered during the import patron pictures process are entered
into an exception report. This table lists the possible errors and their meanings:
Patron Maintenance errors during a patron picture import
Error message
Meaning
Error occurred finding
Patron
Could not find patron barcode/ID. Verify that the patron's record
exists and the barcode is correct in Patron Maintenance. Verify that
the barcode in the patron record and in the import file are the same.
An error occurred loading
Patron
picture.
Patron's picture failed to load from the database. The file may be
invalid. Retry or obtain another copy of the image.
An error occurred saving
Patron
picture.
Failed to save picture. The file may be invalid. Retry or obtain
another copy of the image.
Failed to load Patron code/ID>'s file Error: file was not found. Unable to load patron barcode/ID, filename (bad file, invalid file). Verify that the patron's record exists and the barcode is correct in Patron Maintenance. Patron cannot be found. Failed to find patron barcode/ID. Verify that the patron's record exists and the barcode is correct in Patron Maintenance. Verify that the barcode in the patron record and in the import file are the same. Patron skipped. Patron already has a picture, and the user chose the Skip option. Unable to display Patron name>. Unable to display picture for patron. The file may be invalid. Retry or import another copy of the image.