Follett VERSION 6.00 - Manual (Page 13)

13 04/04
Marking a patron's checkout lost 161
Charging a fine for the lost copy 163
Troubleshooting 164
Chapter 12 Managing holds 165
A brief introduction to holds 165
A brief introduction to reserves 166
Readying reserves 166
Circulating reserves 166
Getting around the Holds/Reserves window 167
Placing a hold or reserve for a patron 168
Managing holds 169
Extending the life of a hold 169
Changing the priority of a hold 170
Interpreting the Daily Holds Processing exception report 171
Troubleshooting 174
Chapter 13 Circulating items with a PHD 175
Why use a PHD to circulate your collection 175
Before recording transactions with a PHD 176
Recording transactions with a PHD 176
Processing remote circulation transactions 176
Interpreting the Remote Circulation Processing exception report 179
Troubleshooting 182
Patrons 183
Chapter 14 Patron Maintenance basics 183
About Patron Maintenance 183
Using Patron Maintenance 183
Searching for patron records 184
How to search for a patron record 185
What happens if the patron isn't found 186
Chapter 15 Maintaining individual patron records 187
About maintaining individual patron records 187