Follett VERSION 6.00 - Manual (Page 174)

04/04 174 Circulation Desk
Troubleshooting
The following table lists messages that might appear while creating, editing,
deleting, or managing your holds and reserves:
Hold and reserve error messages
Message Cause
All copies are lost, missing, or are
Non-circulating eBooks Ċ a hold cannot
be placed.
There are no holdable copies available to
this patron.
There are no holdable copies available. For a copy to be
holdable, the copy status must be Available, Checked out,
At The Bindery, Loaned out, or On Hold. Copies with a
circulation type of Non-circulating eBook (*NC) are not
holdable.
Holds/reserves limit reached. The patron's number of pending holds, ready holds, and
reserves is greater than or equal to the value you defined
in System Setup | Setup | Circulation | Policies | Max
Holds/Reserves.
Patron has a copy checked out Ċ
hold cannot be placed.
A patron is not allowed to place a hold on an item if he
already has a copy of the same title checked out.
Patron already has a copy hold Ċ
hold cannot be placed.
Patron already has a hold on this copy Ċ
hold cannot be placed.
Patron already has a hold on this title Ċ
hold cannot be placed.
There are no holdable copies available to
this patron.
In all of these cases, the patron cannot place the hold
because she already has a hold on the same item or one of
its copies. A patron is only allowed one hold per title.
Temporary .Ă.Ă. deleted. You can now reuse
barcode # .Ă.Ă.
If you delete a hold that was on a temporary copy, this
message appears if no other transactions are pending on
the copy. The temporary title and its copy are deleted from
your collection.
Temporary .Ă.Ă. cannot be deleted because
there is a fine on it, or there is a hold. Do
not reuse barcode # .Ă.Ă.
If you delete a hold that was on a temporary copy, this
message appears if there are transactions pending on the
copy. You are advised not to reuse the barcode. When the
pending transactions have been addressed, a message
appears informing you that you can reuse the barcode.
There are no copies available for the
reservation period.
You have attempted to reserve a copy that is checked out
and has a due date later than the selected reserve date, or
the selected reserve date conflicts with an existing reserve
on the copy, or the copy is a temporary copy.