Follett VERSION 6.00 - Manual (Page 155)

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Chapter 11 Dealing with fines and lost copies
This chapter contains a brief explanation of the kinds of fines you can create in
Circulation Desk and instructions for the following: recording payment for a
single fine or for the total current fine balance; creating fines for damaged and
overdue copies; editing fines; giving refunds; marking checked out copies lost
and generating a fine for a lost copy.
Crime and punishment: the types of fines
Circulation Desk lets you create fines for your four default fine types as well as
any userĆdefined fine types you have set up:
S Overdue fines are the most common and can be automatically generated
during a checkin. When you set up your Follett applications, you can decide
whether or not to have Circulation Desk automatically calculate overdue
fines. Even if you don't enable automatic overdue fine calculation, you can
still create damaged, lost, and overdue fines manually.
Note: The way overdue fines are calculated depends on how you selected
your options in the Fines tab in System Setup. For more information
about the fines option in System Setup, see Activating automatic fine
calculation and refunds" on page 81.
S Lost copy fines can be charged when a patron reports losing a copy. You must
first mark the copy lost, then charge the patron for the copy. For more
information about lost copy fines, see Marking a patron's checkout lost" on
page 161.
S Damaged copy fines can be charged when a returned copy shows signs of
careless handling by the patron.
S Refunds can be tracked from the circulation desk. Refunds can be paid on a
lost copy that has been found after the fine has been paid, for instance. For
more information about lost copy fines, see Marking a patron's checkout
lost" on page 161.
Note: UserĆdefined fine types are not associated to copy information.
You can switch to the Fines window from any other window at any time to take
action on a patron's fines. If you have a sound card at your circulation desk, you
can define a sound event in System Setup to alert you when you retrieve a patron
who has fines or overdues.