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Cause, What to do – Canon imagePROGRAF GP-4000 User Manual

Page 960

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Cause

Cannot cut paper for one of the following reasons.

• Paper that has been cut remains on the output guide.
• There is a foreign object near the output slot that is obstructing the cutter blade.
• The paper is not being used under the recommended usage conditions.
• The paper in use cannot be used with

Automatic cut

.

What to Do

Paper that has been cut remains on the output guide

Follow the steps below to resume printing.

1. Lift up the release lever and remove the paper.
2. Load the paper.
3. Lower the release lever.
4. If "

There is a job which has not been printed yet. Do you want to print this job?

" appears on

4.

the touch screen, tap

Yes

.

Printing will resume, starting from the page on which the error occurred.

Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)

A foreign object near the output slot is obstructing the cutter blade

Follow the steps below to resume printing.

1. Open the top cover and remove any foreign objects.
2. If "

There is a job which has not been printed yet. Do you want to print this job?

" appears on

2.

the touch screen, tap

Yes

.

Printing will resume, starting from the page on which the error occurred.

Paper not being used under the recommended usage conditions

Every paper type has different recommended conditions of use. Use all paper under its recommended
usage conditions.

See the media information list for recommended usage conditions.

Paper Information List

The paper in use cannot be used with Automatic cut

Set the roll paper cutting method to

User cut

and cut the roll paper with a cutting implement such as

scissors.

Specifying the Cutting Method for Rolls

See the media information list for paper types that can be used with

Automatic cut

.

Paper Information List

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