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Cause, What to do – Canon imagePROGRAF GP-4000 User Manual

Page 896

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Cause

The roll paper width set in the print job is not the same as the width of the roll paper in the printer.

What to Do

Tap

OK

on the touch screen to go to the next screen.

Check the media type and size that appear and tap

OK

.

Stopping printing

Tap

Cancel

or

Stop

on the touch screen.

Replacing the roll paper

Follow the steps below to replace the paper with roll paper of the width set in the printer driver.

1. Tap

Replace the paper and print

, then remove the roll paper.

1.

Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)

2. Replace the paper with paper of the width set in the printer driver.

2.

Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)

Printing begins.

Printing without changes

Tap

Print with the loaded paper.

.

However, note that this error may cause paper jams and affect the printing quality.

Note

• To change print settings in Windows, select

Fit Roll Paper Width

in the printer driver and set the roll

paper width in the dialog box that appears.

• To change print settings in macOS, open the printer driver and select

Fit Roll Paper Width

, and then

set the roll paper width in that panel to the width of the paper loaded in the printer.

• To suppress this message, set

Detect paper setting mismatch

in the touch screen menu to

Do not

detect

. However, note that this error may affect the printing quality.

Menu Structure

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