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Documents are printed in monochrome – Canon imagePROGRAF GP-4000 User Manual

Page 771

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Documents are printed in monochrome

Check 1

Is

Color Mode

set to

Monochrome

, or

Print Target

set to

Monochrome

(Photo)

in a Windows printer driver?

In the

Advanced Settings

of the printer driver, specify

Color

in

Color Mode

and try printing again.

Check 2

Is

Black and White Photo Print

selected in a macOS printer driver?

Deselect

Black and White Photo Print

in the printer driver

Quality & Media

settings, and then print again.

Check 3

The print head nozzle may be blocked

Print a test pattern to check the color ink nozzles and see if they are clogged.

Checking for Nozzle Clogging

771