3 downloading and extracting the firmware update – Comtech EF Data CTOG-250 User Manual
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CTOG-250 Comtech Traffic Optimization Gateway
Revision 1
Updating Firmware
MN-CTOG250
4–6
4.3
Downloading and Extracting the Firmware Update
1. First, download the firmware update archive file from the Comtech EF Data Web site:
A. Go online t
B. On the Main page – under Support Information or the Support tab, select the Software
Downloads hyperlink.
C. On the Software Downloads page – click Download Flash and Software Update Files.
D. On the Flash Updates Index page – select the (Select a Product Line) Advanced VSAT
Series hyperlink.
E. On the Advanced VSAT Solutions product page – select the CTOG-250 product
hyperlink.
F. Select the appropriate firmware archive EXE or ZIP file download hyperlink.
• About Firmware Numbers, File Versions, and Formats: The Comtech EF
Data Web site catalogues its firmware update files by product type (e.g.,
router, modem, etc.), the specific model, and optional hardware
configurations.
The CTOG-250 firmware download hyperlink appears as
F0020601X_V####, where ‘X’ denotes the revision letter, and ‘####’
represents the firmware version (e.g., V1512 = Version 1.5.1.2).
• About File Archive Formats: Comtech EF Data provides its downloadable
files in two compressed archive formats: *.exe (self-extracting) and *.zip
(compressed).
The *.exe file does not require a file archiver and compression utility
program such as PKZIP for Windows, WinZip, ZipCentral, etc. (PKZIP for
DOS is not supported due to file naming conventions). Comtech EF Data
does not provide this utility program.
Some firewalls do not allow the download of *.exe files. Download the
*.zip file instead, and extract the firmware files from the archive
download with a user-supplied utility program. For detailed information
on handling archived files, refer to the utility program Help
documentation.
G. Download the archive file to the temporary folder.
• Once the EXE or ZIP hyperlink is selected the ‘File Download’ window opens and
prompts selection of [Open] or [Save]: