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Hp customer care – HP LaserJet 4345 Multifunction Printer series User Manual

Page 5

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HP customer care

Online services

For 24-hour access to information by using a modem or Internet connection

World Wide Web: Updated HP printer software, product and support information, and printer
drivers in several languages can be obtained from

http://www.hp.com/support/lj4345mfp

.

(The site is in English.)

Online troubleshooting tools

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools are available at

http://instantsupport.hp.com

.

Telephone support

Hewlett-Packard Company provides free telephone support during the warranty period.
When you call, you will be connected to a responsive team that is waiting to help you. For
the telephone number for your country/region, see the flyer that came in the box with the
product, or visit

http://www.hp.com/support/callcenters

. Before calling HP, have the following

information ready: the product name and serial number, the date of purchase, and a
description of the problem.

You can also find support on the Internet at

http://www.hp.com

. Click the support & drivers

block.

Software utilities, drivers, and electronic information

Go to

http://www.hp.com/go/lj4345mfp_software

. (The site is in English, but printer drivers

can be downloaded in several languages.)

For information over the telephone, see the flyer that came in the box with the printer.

HP direct ordering for accessories or supplies

Order supplies from the following Web sites:

United States:

http://www.hp.com/sbso/product/supplies

Canada:

http://www.hp.ca/catalog/supplies

Europe:

http://www.hp.com/go/supplies

Asia-Pacific:

http://www.hp.com/paper/

Order accessories from

http://www.hp.com/support/lj4345mfp

. For more information, see

Ordering parts, accessories, and supplies

.

To order supplies or accessories over the telephone, call the following numbers:

United States businesses: 800-282-6672

United States small and medium businesses: 800-888-9909

United States home and home offices: 800-752-0900

Canada: 800-387-3154

To find the phone numbers for other countries/regions, see the flyer that came in the box
with the printer.

HP service information

ENWW

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