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HP LaserJet 4345 Multifunction Printer series User Manual

Page 220

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Control panel message

Description

Recommended action

40 BAD SERIAL TRANSMISSION
To continue touch OK

A serial data error (parity, framing, or
line overrun) occurred as data was being
sent by the computer.

Touch OK to clear the error message.
(Data will be lost.)

40 EMBEDDED I/O BAD
TRANSMISSION To continue
touch OK

A temporary printing error has occurred.

Turn the MFP off, and then turn the MFP
on.

If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to

http://www.hp.com/support/lj4345mfp

.)

41.3 MEDIA TOO SHORT
CANNOT DUPLEX

The MFP cannot print on both sides of
the selected media because the media
does not meet the minimum length
specification.

Select single-sided printing or load a
longer-size media. Resend the job. See

Supported types and sizes of print media

.

41.3 MEDIA TOO SHORT
CANNOT SEND TO FACE DOWN
OUTPUT BIN

The MFP cannot deliver the selected
media face-down because the media
does not meet the minimum length
specification.

Select the face-up output option, or load
a longer-size media in the tray. Resend
the job. See

Supported types and sizes

of print media

.

41.3 UNEXPECTED SIZE IN TRAY
XX LOAD TRAY XX

This is typically caused if two or more
sheets of media stick together in the
MFP or if the tray is not adjusted
correctly.

Reload the tray with the correct media
size. Reconfigure the size in a tray so
that the MFP will use a tray that contains
the size required for the print job. Follow
the instructions in the onscreen dialog
box.

41.3 UNEXPECTED SIZE IN TRAY
XX To use another tray touch OK

The specified tray is loaded with media
that is longer or shorter in the feed
direction than the size configured for the
tray.

Touch OK to display TRAY SIZE.
Reconfigure the size in a tray so that the
MFP will use a tray that is loaded with
the size of media required for the print
job. If the message does not clear
automatically from the control-panel
display, turn the MFP off, and then turn
the MFP on.

41.5 UNEXPECTED TYPE IN
TRAY XX LOAD TRAY XX

The specified tray is loaded with a media
type that is not the type configured for
the tray.

Load the tray with the media type
indicated, or touch OK to use another
tray.

41.X ERROR To continue touch OK A temporary printing error occurred.

Touch OK to clear the error. If the error
is not cleared, turn the MFP off, and then
turn the MFP on.

If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to

http://www.hp.com/support/lj4345mfp

.)

49.XXXXX ERROR To continue
turn off then on

A critical firmware error has occurred.

Turn the MFP off, and then turn the MFP
on.

If this message persists, contact an HP-
authorized service or support provider.
(See the HP support flyer, or go to

http://www.hp.com/support/lj4345mfp

.)

Control-panel messages (continued)

206

Chapter 10 Solving problems

ENWW