When clearing jams, be very careful not to tear jammed media. If a small piece of media is
left in the MFP, it could cause additional jams. If jams are a recurring problem, see

Solving

repeated jams

Note

Loose toner might remain in the MFP after a jam and cause temporary print-quality
problems. These problems shoud clear up within a few pages.

Clearing jams from the top-cover and print-cartridge areas

Clear jams that occur during the printing process by using this procedure.

To clear jams from the top-cover and print-cartridge areas

1. Open the top cover and remove the print cartridge.

CAUTION

To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes. Cover the print cartridge with a sheet of paper while it is outside of the MFP.

2. Use the green handle to lift the paper-access plate.

Control-panel messages for jams (continued)

186

Chapter 10 Solving problems

ENWW