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HP LaserJet 4345 Multifunction Printer series User Manual

Page 228

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Control panel message

Description

Recommended action

Reattach output bin

The standard output bin was detached
when the MFP was turned on, or the
cable on the stapler/stacker or the 3-bin
mailbox is not connected to the MFP.

Turn the MFP off. If you are using the
stapler/stacker or the 3-bin mailbox,
make sure that the cable is connected to
the MFP. Reattach the output bin, and
then turn the MFP on. Observe the LED
on the output device. If it is flashing or
amber, see

Understanding accessory

lights for the 3-bin mailbox and stapler/
stacker

.

REINSERT DUPLEXER

The duplexer has been removed and
must be reinstalled.

Reinsert the duplexer in the MFP.

REINSTALL OUTPUT DEVICE

The output device has been removed or
is not attached.

Make sure the output bin, 3-bin mailbox,
or stapler/stacker is correctly installed on
the MFP.

REPLACE CARTRIDGE

The print cartridge has reached the end
of its life. Printing cannot continue.

Replace the print cartridge. To order a
new print cartridge, see

Ordering parts,

accessories, and supplies

.

REPLACE STAPLE CARTRIDGE

The stapler is out of staples.

Replace the staple cartridge. For
information about replacing the staple
cartridge see

Loading staples

. For

information about ordering a new staple
cartridge, see

Part numbers

.

SANITIZING DISK %
COMPLETE Do not power off

The hard disk or flash memory card is
being cleaned.

Contact the network administrator.

SCAN CARRIAGE LOCKED
Check lock switch, cycle power

The flatbed scanner carriage is locked
for shipping.

Turn off the MFP, unlock the scanner
carriage, and turn on the MFP.

SCAN FAILURE Press 'Start' to
rescan

The scan was unsuccessful and the
document needs to be rescanned.

If necessary, reposition the document to
rescan it, and then press

S

TART

.

SMTP GATEWAY

The SMTP gateway has exceeded a
time out value.

Verify the e-mail server address. See

Solving e-mail problems

. Contact the

network administrator.

STAPLER LOW ON STAPLES

Fewer than 20 staples remain in the
staple cartridge. Printing continues until
the cartridge runs out of staples and the
REPLACE STAPLE CARTRIDGE
message appears on the control-panel
display.

Replace the staple cartridge. For
information about replacing the staple
cartridge see

Loading staples

. For

information about ordering a new staple
cartridge, see

Part numbers

.

The Digital Sending Service at
does not service
this MFP. Contact administrator.

The MFP cannot communicate with the
specified IP address.

Verify the IP address. Contact the
network administrator.

The Digital Sending Service must
be upgraded to support this
version of the MFP firmware.
Contact administrator.

The Digital Sending Service is not
supported by the version of the firmware
that is currently installed for the MFP.

Check the firmware version. Contact the
network administrator.

The folder you have entered is
not a valid folder.

The folder name was entered incorrectly,
or the folder does not exist.

Re-enter the folder name correctly, or
add the folder.

TOO MANY PAGES IN JOB TO
STAPLE

The maximum number of sheets the
stapler can staple is 30.

For print jobs that have more than 30
pages, staple them manually.

Control-panel messages (continued)

214

Chapter 10 Solving problems

ENWW