HP LaserJet 4345 Multifunction Printer series - Manual (Page 218)

Resolving control-panel messages
Control-panel messages
Control panel message Description Recommended action
10.XX.YY SUPPLY MEMORY
ERROR The MFP cannot read or write to at least
one print cartridge e-label or an e-label
is missing from a print cartridge. Reinstall the print cartridge, or install a
new HP print cartridge.
11.XX Internal clock error To
continue touch OK The MFP real time clock has
experienced an error. Whenever the MFP is turned off and
then turned on again, set the time and
date at the control panel. See
Setting the
real-time clock .
If the error persists, you might need to
replace the formatter.
13.JJ.NT JAM IN ENVELOPE
FEEDER Media is jammed in the envelope feeder. Remove the jammed media from the
envelope feeder. Follow the instructions
in the onscreen dialog box. See
Clearing
jams from the optional envelope-feeder
area
. Also see Print media specifications .
13.JJ.NT JAM IN OUTPUT BIN Media is jammed in the output bin. Remove the output bin and gently
remove the jammed media. Reattach
output bin. Follow the instructions in the
onscreen dialog box.
13.JJ.NT JAM IN TRAY 1 Media is jammed in tray 1. Remove the jammed media from tray 1.
Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
tray 1 area .
13.JJ.NT JAM IN TRAY X Media is jammed in the specified tray. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
tray 2, 3, 4, or 5 areas .
13.JJ.NT JAM INSIDE DUPLEXER
Remove duplexer from lower left
area Media is jammed in the duplexer. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
optional duplexer .
13.JJ.NT JAM INSIDE LEFT
OUTPUT AREA Remove output
bin and duplexer Media is jammed in the output area. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
output areas .
13.JJ.NT JAM INSIDE RIGHT
ACCESS DOOR Open all right
access doors ABOVE tray X Media is jammed inside the jam-access
door for the tray that is indicated. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
tray 2, 3, 4, or 5 areas .
13.JJ.NT JAM INSIDE TOP
COVER AREA Media is jammed in the top cover area. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
top-cover and print-cartridge areas .
13.JJ.NT JAM INSIDE TOP
COVER AREA Remove print
cartridge Media is jammed in the top cover area
and you must remove the print cartridge
to clear the jam. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
top-cover and print-cartridge areas .
13.JJ.NT JAM INSIDE TRAY 2
AREA Media is jammed in tray 2. Follow the instructions in the onscreen
dialog box. See
Clearing jams from the
tray 2, 3, 4, or 5 areas .
204 Chapter 10 Solving problems ENWW