AASTRA 6700i series, 9143, 9480i, 9480i CT SIP Administrator Guide EN - Manual (Page 708)

41-001343-01 Rev 03, Release 3.2.2 9-5
Example 3
log module rtpt: 0
log module ind: 65535
In the above example, all debug levels are OFF for the Real Time Transport module. All debug
levels are ON for the indicator module.
You can set the Module/Debug Levels using the configuration files or the Aastra Web UI.
Reference
For more information about the debug level configuration parameters, see Appendix A , the
section, “Troubleshooting Parameters” on page A-253 .
For information about configuring the log settings using the Aastra Web UI, see “Performing
Troubleshooting Tasks” on page 9-6 .
Support Information
You can save the local and/or server configuration files of the IP phone to the location specified in
the "Log Settings" section.
Performing this task allows Aastra Technical Support to view the current configuration of the IP
phone and troubleshoot as necessary.
In the “Support Information” section, you can:
•
Get local.cfg
• Get server.cfg
• Show Task and Stack Status
Aastra Technical Support uses this support information for troubleshooting the IP phone when
required.
Using the Aastra Web UI and selecting “Show Task and Stack Status” displays the tasks and
stack status on the IP phone. This screen also displays the Free Memory and the Max Block Free
Memory currently on the phone as shown in the following illustration. This information is for
troubleshooting purposes only.