Configuring call forwarding – AASTRA 6700i series, 9143, 9480i, 9480i CT SIP Administrator Guide EN User Manual

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You can enable/disable CFWD and set a CFWD key using the configuration files or the Aastra

Web UI. You can set CFWD mode (Account, Phone, Custom) using the configuration files,

Aastra Web UI or IP Phone UI.

Important Notes
• In the configuration files, the “call forward key mode” parameter in the section,

is in addition to the previous call forward

parameter (call forward disabled). You can still use the previous call forwarding parameter if

desired in the configuration files.

• In the IP Phone UI, you can access the Call Forwarding features at the path Options->Call

Forward

or by pressing a configured CFWD key.

•

If you make changes to the configuration for CFWD via the IP Phone UI, you must
refresh the Aastra Web UI screen to see the changes.

Configuring Call Forwarding

You use the following parameters to set CFWD on the IP Phone using the configuration files:
•

call forward key mode

•

softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type

•

softkeyN states

(optional)

Use the following procedures to configure Call Forwarding on the IP phones.

Note:

On the 6739i, you can configure a Call Forward softkey using the

IP Phone UI also. For more information, see the Aastra Model 6739i IP
Phone User Guide.

Notes:

If there is no CFWD key configured on the phone or it is

removed, you can still set the CFWD modes via the IP Phone UI at the

path Options->Call Forward.

If there is only one account configured on the phone, then the

mode setting is ignored and the phone behaves as if the mode was set

to “Phone”.

When configuring a CFWD mode (All, Busy, No Answer) for

an account, you must configure a CFWD number for that mode in

order for the mode to be enabled.

Configuration Files

For specific last call forwarding parameters you can set in the configuration files, see Appendix A, the
sections,
•

•