Unitec POS4000/V2 - Manual (Page 26)

POS4000
Document Number: POS4003 18
Document Title: POS4000/V2 Operations Manual
4.4 Checking a Customer Code
The status of a customer code can be verified with the [CHECK CODE]
command. To access this command, press the [CMD] key followed by the
[CHECK CODE] key. The console will prompt you to enter the code to be
checked. Type the code to check followed by the [ENTER] key. The console will
print the status of the code as either valid, used, previously canceled or not in
memory.
If the code is valid, the date/time it was issued and the features associated with it
are printed. If the code has been used, the date/time it was redeemed is printed.
If the code was previously canceled (using the void code command), the
date/time that it was canceled is printed. If the code is not found in memory, the
date and time of the oldest valid and used codes currently held in memory will be
printed.
Note that fleet account codes will not be validated by this function for the security
of those accounts.
Note that with a multiple-console configuration that codes can be checked at
either the master console or the console the code was generated from (console
connected to the extpos).
Possible conditions if code not found:
• Issue date on ticket older than oldest valid code: Ticket may or may not
have been used (can not determine). If ticket is older than code age
warning on ticket, note that to the customer.
• Issue date on ticket younger than oldest valid code but older than
oldest used code:
• Ticket was used but has since rolled out of the used code database
Example to check code 123450:
[CMD]
[CHECK CODE]
[1][2][3][4][5]
(0 is optional)
[ENTER]