Xerox 7675 - Manual (Page 258)

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Test Communication between the Network Accounting Server and the Machine
At your network accounting server:
1. Open a web browser and enter the IP address of the machine in the location or address field. Press
[Enter].
2. The machine's Internet Services web pages should appear. It they do not, verify the IP address
settings on the machine. If you do not have a web browser, test connectivity by pinging the IP address
of the machine from your Network Accounting server.
3. Verify that your network accounting server is configured properly. Consult the manufacturer's
documentation with your network accounting server to perform this task.
Dynamic TCP/IP Addressing and Network Accounting
If Dynamic TCP/IP addressing is used, be sure to set lease times long enough on the DHCP server to
allow for normal maintenance shutdowns. If your machine suddenly stops communicating with the network
accounting solution, print a Configuration Report to check TCP/IP settings to be sure that they have not
changed. Also, verify, by pinging, that the server's settings have not been changed.
At the Machine
1. Press the [Machine Status] button.
2. Touch [Print Reports].
3. Touch [Configuration Report].
4. Touch [Print Selected Report].
5. Touch [Close].
The fault requires further investigation.
Refer to the Xerox web site at www.xerox.com for further support.