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Recovering from a failover – Grass Valley K2 Summit Storage Area Network Installation User Manual

Page 284

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1. Verify primary/backup roles and make sure K2server2 (the backup) is qualified and ready to

become primary.

2. From the K2Config application, open

Server Control Panel

.

3. In Server Control Panel for K2server1 click

Stop

. This triggers the failover process.

K2server1 shuts down. K2server2 detects (via the absence of the heartbeat signal on the serial
cable) that K2server1 is gone, so K2server2 takes over as primary.

4. Allow the failover process to complete, until K2server2 is operating correctly in its new role as

the primary K2 Media Server for the K2 SAN.

5. Verify K2server2 as primary.

6. Start up K2server1. It is now out of service. If you need to do service work on K2server1, you

can do it now. After your work is complete, proceed with the next step.

7. If there are K2 Media Servers with role of iSCSI bridge or Fibre Channel switches on the same

redundant “side” as K2server1, start or restart them.

8. In Server Control Panel, for K2server1, click

Start

. This notifies K2server2 (via a heartbeat signal

on the serial cable) that K2server1 is coming online as backup.

9. Verify K2server1 as backup.

10. All failover processes are complete. All media management mechanisms are now running and

K2server1 is now qualified and acting as the backup.

Recovering from a failover

WARNING: Do not attempt this procedure except under the supervision of qualified Grass
Valley personnel.

In the following procedures, K2server1 and K2server2 represent your redundant K2 Media Servers.
The procedure begins with K2server1 being the server on the failed side of the SAN. K2server2 is
acting as the primary K2 Media Server.

1. Verify primary/backup roles and make sure K2server2 is the primary.

2. Start up K2server1. It is now out of service.

3. Determine the cause of the failover and take corrective action as necessary. If you need to do

service work on K2server1 or other devices on the failed side of the SAN, you can do it now.
After your work is complete, proceed with the next step.

4. If there are K2 Media Servers with role of iSCSI bridge, Ethernet switches, or Fibre Channel

switches on the same redundant “side” as K2server1, start or restart them. Make sure they have
been started up at least once before putting K2server1 into service.

5. In Server Control Panel, for K2server1, click

Start

. This notifies K2server2 (via a heartbeat signal

on the serial cable) that K2server1 is coming online as backup.

6. Verify K2server1 as backup.

7. All failover processes are complete. All media management mechanisms are now running and

K2server1 is now qualified and acting as the backup.

284

K2 SAN Installation and Service Manual

18 November 2010

Administering and maintaining the K2 SAN