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Get controller logs, Disabling a disk, Check disk mode pages – Grass Valley K2 System Guide v.7.2 User Manual

Page 115

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07 April 2010

K2 System Guide

115

Get controller logs

• K2 Summit Production Client

• K2 Solo Media Server

4. Position yourself so you can see the RAID drive LEDs.

5. Identify the disks in a LUN or identify a single disk, as follows:

a. In the Storage Utility tree view, right-click a LUN or right-click a single disk,

then select

Identify LUN

or

Identify Disk

in the context menu. A message box

opens with a message that informs you that a disk or disks are blinking.

b. The LEDs display an amber color flashing several times a second. This flashing

pattern can stop automatically after a specific time interval, such as ten seconds.
Verify the location of the disk or disks.

Get controller logs

1. In the tree view, select the controller.

2. Click

Actions | Get Controller Logs

.

3. A message informs you of the location of the logs.

4. Find the following files on the local K2 system at C:\logs:

• MegaRaidDriveFailureLog.txt

• MegaRaidNVRAMLog.txt

• tty.log

Check disk mode pages

1. In the tree view, right-click the controller and select

Check DIsk Mode Pages

.

2. Messages report the results of the check. For each disk that has mode pages set

incorrectly, click

Yes

when prompted “…restore the default mode page settings?”.

Disabling a disk

1. In the tree view, right-click the disk and select

Advanced | Disable

and

OK

to

confirm.

A message “The drive is spinning down…Please wait” appears.

If internal storage, the Service LED on the K2 system displays a flashing yellow
pattern three time a second.

2. When the message “Operation succeeded…now safe to remove disk” appears,

click

OK

.

Disk2

Disk4

Disk7

Disk1

Disk3

Disk6

Disk0

Disk5

Disk0

Disk1

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