Get controller logs, Disabling a disk, Check disk mode pages – Grass Valley K2 System Guide v.7.2 User Manual
Page 115

07 April 2010
K2 System Guide
115
Get controller logs
• K2 Summit Production Client
• K2 Solo Media Server
4. Position yourself so you can see the RAID drive LEDs.
5. Identify the disks in a LUN or identify a single disk, as follows:
a. In the Storage Utility tree view, right-click a LUN or right-click a single disk,
then select
Identify LUN
or
Identify Disk
in the context menu. A message box
opens with a message that informs you that a disk or disks are blinking.
b. The LEDs display an amber color flashing several times a second. This flashing
pattern can stop automatically after a specific time interval, such as ten seconds.
Verify the location of the disk or disks.
Get controller logs
1. In the tree view, select the controller.
2. Click
Actions | Get Controller Logs
.
3. A message informs you of the location of the logs.
4. Find the following files on the local K2 system at C:\logs:
• MegaRaidDriveFailureLog.txt
• MegaRaidNVRAMLog.txt
• tty.log
Check disk mode pages
1. In the tree view, right-click the controller and select
Check DIsk Mode Pages
.
2. Messages report the results of the check. For each disk that has mode pages set
incorrectly, click
Yes
when prompted “…restore the default mode page settings?”.
Disabling a disk
1. In the tree view, right-click the disk and select
Advanced | Disable
and
OK
to
confirm.
A message “The drive is spinning down…Please wait” appears.
If internal storage, the Service LED on the K2 system displays a flashing yellow
pattern three time a second.
2. When the message “Operation succeeded…now safe to remove disk” appears,
click
OK
.
Disk2
Disk4
Disk7
Disk1
Disk3
Disk6
Disk0
Disk5
Disk0
Disk1