Grass Valley iTX System v.2.6 - Manual (Page 370)

Using iTX with the Alerts Forwarding Service
Testing the Alerts Forwarding Service
Once the Alerts Forwarding Service is running, you can test the operation of the service and
check its logs.
Test the operation of the Alerts Forwarding Service
1. Select the Alerts Forwarding Service window.
2. Select the Trace Logs sub-tab.
3. Ensure the Alerts Forwarding Service creates log lines for "Alerts Forwarding Service is
Available" and "SNMP Agent opened on port 161".
4. Generate an alert in your iTX system (for example, Schedule Empty) and ensure the Alerts
Forwarding Service creates a log line for "SNMP Plugin Notification Sent: Alert Id: x Status:
y" where x is the alert ID number and y is the current status of the alert.
Check the logs for the Alerts Forwarding Service
The Alerts Forwarding Service generates daily log files, which it stores in a folder on the
machine running the Alerts Forwarding Service. The path of the folder is typically:
C:\Program Files\iTX 2.0\Services\Alerts Forwarding Service
1.
Open the log file for the current day and ensure it contains information for any alerts that
the Alerts Service has generated.
iTX Emergency Alerts Service
iTX v2 has always supported the playout of FCC Emergency Alert System (EAS) alerts over a
background still image. This functionality has now been extended to allow alerts to play out
over a video-clip or live event that is currently on air. There are new desktop components and a
layout that facilitates the operation and configuration of this as detailed in the iTX Emergency
Alerts Service User Manual.
March 2015 System Administrator Guide Page 370 of 404