Grass Valley iTX System v.2.6 - Manual (Page 222)

Running iTX services
You can pause and resume logging by right-clicking inside the Categories or Log Lines pane and
selecting Pause Logging or Resume Logging from the displayed menu. Alternatively, you may
use keyboard shortcuts – Control + P to pause, Control + R to resume; or you may click the
Pause/Resume button. iTX does not create trace logs for system events that happen during a
pause.
You can view logs in the Log Lines upper and lower panes. The logs are arranged either by
category (under the Categories tab) or in the order in which they occur (under the List tab):
In each view, the log lines appear in the upper pane; the lower pane shows full details of any
log line you select in the upper pane. You can copy log lines or full details, for pasting into a
word-processing application; to do so, you right-click a pane and select one of the copy options
from the displayed menu.
The number of log lines displayed for each category is limited to keep the information easy to
track; the system deletes old log lines as it creates new ones. You set this limit in the Max Lines
box. You can manually delete lines by selecting them and clicking Clear Selected Item(s).
Note:
• High-level logs that are more meaningful than trace logs for system-administration
purposes are managed by the Logging Service.
Using a log profile
You can set up a service to save trace logs to disk by using a log profile. This may be useful in
providing information to iTX developers about problems that are difficult to diagnose.
A log profile instructs a service to write the logs from selected categories to a file in a specified
location; the log profile is contained in an XML file, called applicationName.exe.logging, in the
program folder.
As an alternative to specifying a separate file for the trace logs, a log profile may direct the
service to pass the logs to the iTX Logging Service, for including in its daily logs. More details ,
page 229.
The iTX Installer creates a default log profile in the program folder; you can create custom ones
by doing the following.
1.
Select log categories in the Categories pane.
2. Right-click inside the Categories pane; select Log Profile and then Create Profile using
current selection from the displayed menu.
The service saves the file in a location specified in the log profile.
To set up a service to use a log profile, you click Load Profile.
The Installation Info tab
The Installation Info tab displays a pane containing the software build details of the service:
March 2015 System Administrator Guide Page 222 of 404