beautypg.com

Response to windows system failure, Windows event logs, Network adapters – binding order – Grass Valley iTX System v.2.6 User Manual

Page 33

background image

Preparing a system for iTX software

Response to Windows system failure

You should configure the Windows system on each machine to provide information about the

cause of any Windows system failures. You do this in the Startup and Recovery dialog, which

you display by selecting it under the Advanced tab of the System Properties control panel.

In the System failure section:

Select the Write an event to the system log check box.

Clear the Automatically restart check box.

In the Write debugging information section:

Select Complete memory dump.

Windows event logs

To ensure the Windows operating system on all machines in the iTX system is working properly,

the event logs should be checked and cleared.

From the Administrative Tools control panel, display the Event Viewer in the Microsoft

Management Console. In the list of event types, check and clear the event logs for the

Application, Security and System events.

Network adapters – binding order

In an iTX system with multiple network connections, the order that Windows network services

access the network connections may prevent iTX from working properly. If the order is

incorrect, the iTX services may not be able to interact.

On each server machine, ensure the Local Area Connection for the iTX network is first (highest)

in the Connections list. You can view this list in the Network Connections Advanced Settings

dialog:

March 2015

System Administrator Guide

Page 33 of 404

This manual is related to the following products: