Grass Valley iTX System v.2.6 - Manual (Page 276)

Using iTX Desktop layouts for system administration
• Either, the iTX system cancels the alert. It does so if it detects that the condition that
caused the alert no longer exists.
• Or, you manually cancel the alert.
If you manually cancel an alert while the alert condition remains, the Alerts Service generates
the alert again.
Where iTX generates an alert that is signalled by an audible alarm or a flashing light, you can
stop the warning signal by acknowledging the alert; the alert stays in the Active Alerts list until
it is cancelled.
Acknowledge or cancel an alert
Acknowledging or cancelling an alert creates an entry in the Logging Service log file.
1.
Select an alert in the Active Alerts list. You can select multiple alerts by pressing the Control
or Shift key while clicking the entries in the list.
2. In the Comment box, enter any comment you want to appear in the log file with the entry
for your action.
3. Click Acknowledge Alerts or Cancel Alerts.
Cancelling and restarting TXPlay alerts
When TXPlay is the source service of an alert that you manually cancel, the Alerts Service does
not generate any more alerts of the same type until you restart TXPlay.
For example, if you cancel a Schedule Empty alert for a playout channel, TXPlay stops the Alerts
Service generating Schedule Empty alerts. If you want the Alerts Service to generate Schedule
Empty alerts again, you need to restart TXPlay.
Active Alerts pop-up layout
From the Active Alerts panel, you can display the Active Alerts pop-up layout:
March 2015 System Administrator Guide Page 276 of 404