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Juniper Systems Allegro CX Manual User Manual

Page 246

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246 Allegro CX Owner’s Manual

Please have this information ready when you contact us:

Allegro CX serial number

Your name

Name and shipping address of company/university/agency

Phone and fax number

Clear description of the problem encountered

Purchase order number and billing address (for equipment that is
not under standard or extended warranty)

The customer has the responsibility to ship the equipment to
Juniper Systems, Inc. with all shipping costs prepaid. After repairing
or replacing the equipment, Juniper Systems, Inc. will ship the
equipment, at its cost, back to the customer by the same type of
carrier used by the customer to ship the equipment to our facility.
Repairs are normally completed within ten working days unless
special circumstances exist.

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