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Enable call-home notification, Notes, Backup and restore configuration – HP StorageWorks 2.64 Director Switch User Manual

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Using maintenance features

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To enable e-mail notification, use the following steps:

1.

Select Maintenance > Enable E-Mail Notification from the menu bar.

2.

To enable e-mail notification, select the option to add a check mark to the check box.

3.

To disable e-mail notification, select the option to remove the check mark from the check box.

Enable call-home notification

The call-home feature enables the HAFM appliance to automatically contact a support center to

report system problems. The support center server accepts calls from the HAFM appliance, logs

reported events, and notifies one or more support center representatives.
Use the Enable Call Home Notification function on the Element Manager to enable call-home

notification for events that occur on the selected director. The default state is disabled.

Notes

You must enable call-home event notification through the StorageWorks HAFM application

Maintenance menu before enabling this function through the Element Manager for individual

directors. A choice of two call-home features is provided when HAFM is installed.

In legacy HP environments, call-home notification for directors and switches requires installation

of Proactive Service software. This service is offered at no additional charge for subsystems

covered under an on-site warranty or on-site storage hardware support contract. To register or

order Proactive Services software, contact your HP customer service representative.

In classic HP environments, configure telephone numbers and other information for the

call-home feature through the Windows dial-up networking application. To enable call-home

notification for a director, see HP StorageWorks HA-Fabric Manager Application installation

guide.

A check mark appears next to the menu option to indicate that call-home notification is enabled.

Backup and restore configuration

Select this option to save the product configuration stored on the director to the HAFM appliance

hard disk, or to restore the product configuration from the HAFM appliance. Only a single copy of

the configuration is kept on the HAFM appliance.
The purpose of the backup is primarily for single-CTP systems, such as the director, where a backup

is needed in order to restore a replacement CTP card. You can also use this feature for a special

purpose configuration or for temporary testing of a configuration. You cannot modify the location

and file name of the saved configuration.

NOTE:

You can only restore the configuration to a director with the same IP address.

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