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HP OneView User Manual

Page 253

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(

). The profile remains on the appliance, but you must edit the profile to correct it. When you

correct the server profile, the profile status changes to OK (

).

Possible cause and recommendation

Symptom

Prerequisites and conditions have not been met

1.

Verify that the prerequisites listed in the online help have been met.

2.

Verify that the following conditions are TRUE:
• The profile name is unique
• The selected server hardware is powered off
• The server hardware is in the No Profile Applied state, has the correct firmware, and

the ports are mapped to the correct interconnect

• The server hardware is able to power cycle, and a user did not shut down the server

hardware while the profile settings were being applied

• You applied the correct iLO and ROM firmware levels
• You are using supported server hardware
• The environment has been configured
• The iLO has an IP address and network connectivity
• Communication exists with the server hardware iLO, including but not limited to whether

the iLO is functioning, network cabling is connected and functional, and there are no
problems with switches or interconnects in the management network

• The add enclosure operation successfully completed
• The OA has network connectivity
• The add server hardware operation successfully completed
• The specified network or network set is available on the server hardware port
• The interconnects are in the Configured state, and have the correct firmware
• The logical interconnect configuration matches its logical interconnect group
• There are no duplicate networks on a physical port
• If multiple adapters are installed, all adapters must have the same firmware version
• User-specified addresses are unique and have correct format

3.

When the issues have been addressed, either edit the profile or delete the profile and create
another profile.

Server profile has duplicate networks on the same physical port

Change the connection to a different port.

Change the connection to use a different VLAN.

Server profile is not
created or updated
correctly

The following conditions have not been met

The interconnects are in the Configured state, and have the correct firmware.

The servers are in No Profile Applied state, have the correct firmware, and the ports
are mapped to the correct interconnect.

Server profile fails
to add connection

31.15 Troubleshooting server profiles 253