Fujitsu Ricoh Fujitsu N7100E Network Image Scanner - Manual (Page 387)

7.3 Other Troubleshooting
387
■ Check item
Does the length of the [Save As] folder path (folder path plus file name)
exceed 259 characters?
■ Action
Change the [Save As] folder to shorten the path length.
■ Check item
Is there enough free space in the drive on which the spool folder for the print
server exists?
■ Action
Make sure that there is enough space in the drive.
■ Check item
Is the language of the Admin Tool already installed different from that of the
operating system?
■ Action
Uninstall the existing Admin Tool. Then, install the Admin Tool of the same language as that of
the operating system.
■ Check item
Was the Scan button pressed repeatedly during scanning?
Do not press the Scan button before scanning is completed.
■ Action
Disconnect the AC cable from the scanner to turn off the scanner, and connect the AC cable
again. After turning the power off, wait for at least 10 seconds before turning the power back on
again.
If the problem persists even after taking the above mentioned actions, contact the distributor/
dealer where you purchased this product.
Saving is not possible after pressing [Save] on the [File Download]
dialog box.
The status window with the message "Printing scan data on xxx"
remains or is slow.
An error occurs when installing an Admin Tool.
When a fax is sent, the screen freezes on the scanning window.