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Cannot login, Operation does not work, 386 ■ cannot login – Fujitsu Ricoh Fujitsu N7100E Network Image Scanner User Manual

Page 386

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7.3 Other Troubleshooting

386

Cannot Login

Check item
Was the Caps Lock on when the password was entered?

Action

Turn off the Caps Lock and try logging in again.

Check item
Has the password been changed?

Action

The default password is "password".
After the password is changed, if the new password is lost or forgotten, login is not possible.
If this happens, the same action that is taken when repairing the scanner is needed.
Contact the distributor/dealer where you purchased this product.

Check item
Are the SSL settings correct?

Action

Close the window, correct the settings, and try connecting again.

Check item
Was the [Yes] button selected on the [Security Warning] dialog box when
connecting with HTTPS?

Action

Close the window and try connecting again. Select the [Yes] button on the [Security Warning]
dialog box when connecting.

Operation Does Not Work

Check item
Has the input field been selected?

Action

Select the input field and try again.

Press the [Cancel] button and try again.

To use the touch panel, touch the input field directly and try again.

Cannot login with administrator password.

The [Login] window is not displayed when connecting via the network.

Input field entry entered via the on-screen keyboard does not appear on
the window.