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Scanner cannot be turned on, Scanner does not start up – Fujitsu Ricoh Fujitsu N7100E Network Image Scanner User Manual

Page 380

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7.3 Other Troubleshooting

380

" The status window with the message "Printing scan data on xxx" remains or is slow."
(page 387)

" An error occurs when installing an Admin Tool." (page 387)

" When a fax is sent, the screen freezes on the scanning window." (page 387)

Scanner Cannot Be Turned On

Check item
Has the power button been pressed?

Action

Press the power button.

Check item
Are the AC cable and AC adapter properly connected to the scanner?

Action

Connect the AC cable and the AC adapter.

Disconnect the AC cable from the scanner to turn off the scanner, and connect the AC cable
again. After turning the power off, wait for at least 10 seconds before turning the power back
on again.
If the problem persists even after taking the above mentioned actions, contact the distributor/
dealer where you purchased this product.

Scanner Does Not Start Up

Check item
After turning the scanner on, was the power turned off immediately?

Action

Press the power button.

Disconnect the AC cable from the scanner to turn off the scanner, and connect the AC cable
again. After turning the power off, wait for at least 10 seconds before turning the power back
on again.
If the problem persists even after taking the above mentioned actions, contact the distributor/
dealer where you purchased this product.

Check item
After turning the scanner off, was the power turned back on again
immediately?

Action

Press the power button.

Scanner cannot be turned on.

The "The last attempt to restart ..." message is shown on the window
and the scanner does not start up.

Scanner does not resume from standby mode.