Fujitsu Ricoh Fujitsu N7100E Network Image Scanner - Manual (Page 366)

7.2 Network Connection Troubleshooting
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■ Details
 Communication with the Ping target is not stable.
 There may be problems in the hardware transmission path. For example, the LAN cable may
have become disconnected during the ping test.
■ Action
 Check the status of the LAN cable or replace the LAN cable and try again.
 When connected to a HUB, change the port to which the LAN cable is connected and try
again.
 The network transmission mode may differ from the connection target. In "4.7.8 Configuring
Network Advanced Settings" (P.107) , change [Link Speed/Duplex Mode] from "Auto-
Negotiation" to a fixed mode.
■ Details
The name-resolution or address-resolution for the device specified as the Ping target may have
failed.
■ Action
 Check that the Ping target host name or FQDN is correct.
 Check that the DNS server or WINS server settings are correct.
 If the Ping target host name or FQDN is correct, refer to "Failure to Connect to a Server Using
Its Host Name or FQDN" (P.372) for further solutions.
"Ping statistics" shows
"Lost = N (1 to 99% loss)".
"Ping request could not find host xxxxxxxxx. Please check the name
and try again."