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Chapter 6 scanner care, Chapter 7 troubleshooting – Fujitsu Ricoh Fujitsu N7100E Network Image Scanner User Manual

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Contents

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Chapter 6 Scanner Care .......................................................... 335

6.1

Cleaning Supplies and Parts to Clean .................................... 336

Cleaning Supplies ..................................................................................... 336

Which Parts and When ............................................................................. 337

6.2

Cleaning the Exterior of the Scanner ..................................... 338

Cleaning the Scanner Body ...................................................................... 338

Cleaning the Touch Panel ......................................................................... 338

6.3

Cleaning Inside the Scanner ................................................... 339

6.4

Cleaning a Carrier Sheet .......................................................... 345

6.5

Replacing Parts ........................................................................ 346

6.5.1 Part Numbers and Replacement Cycle ..................................................... 346
6.5.2 Checking the Consumable Alert Status..................................................... 347
6.5.3 Replacing the Roller Set............................................................................ 348
6.5.4 Purchasing a Carrier Sheet ....................................................................... 355

6.6

Performing a Scan Test ........................................................... 356

Regular User ............................................................................................. 356

Administrator ............................................................................................. 358

6.7

Calibrating the Touch Panel .................................................... 359

Chapter 7 Troubleshooting ..................................................... 360

7.1

Removing Jammed Documents .............................................. 361

7.2

Network Connection Troubleshooting ................................... 364

7.2.1 Basic Network Operation Tests................................................................. 364

Checking Basic Network Operation with a Ping Test ................................ 364

Checking the Network Operating Status ................................................... 367

Checking the NTP Server Settings by Synchronizing the System Time ... 368

Checking the Mail Server by Sending a Test Mail .................................... 369

7.2.2 Other Network Connection Troubleshooting ............................................. 370

Failure to Connect to a Server Using Its IP Address ................................ 370

Failure to Connect to a Server Using Its Host Name or FQDN ................. 372

Failure to Add the Scanner as a Domain Member, or Failure to Login

to a Domain .............................................................................................. 372

Failure to Add a Network Printer ............................................................... 373

Failure to Print on a Network Printer ......................................................... 374

Failure to Add a Network Folder ............................................................... 374

Failure to Save to a Network Folder ......................................................... 375