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TA Triumph-Adler DC 2020 User Manual

Page 81

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3-7

Section 3 Troubleshooting

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Is the subaddress you are trying to enter
the same as the subaddress already
registered for another F-Code Box or the
same as a registered Encryption Box
number?

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You CANNOT register an F-Code Box
subaddress that is identical to a
registered F-Code Box subaddress or a
registered Encryption Box number.
Select a different subaddress.

Does the destination party’s fax machine
have the same F-Code Based
Confidential Communication capabilities
as your fax machine?

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If the destination fax machine does not
have the same F-Code Based
Confidential Communication capabilities
as your machine, F-Code Based
Confidential Transmission will NOT be
possible. Check with the destination party.

I am not able to perform F-Code
Based Confidential Transmission.

Is the subaddress and the F-Code
password that you entered correct?

If you think the information you entered
IS correct, check with the other party.

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Is the memory in the transmitting party’s
fax full?

Check with the transmitting party.

Page

I am not able to perform F-Code
Based Relay Broadcast
Transmission.

Problem

Check point

Procedure

Does the relay station fax machine have
the same F-Code Based Relay
capabilities as your fax machine?

If the relay station fax machine does not
one have the same F-Code Based Relay
capabilities as your fax machine, Relay
Broadcast Transmission will NOT be
possible. Check with the relay station.

Is there an appropriate box (equal to an
F-Code Based Relay Box) registered in
the relay station’s fax machine?

Check with the relay station.

Does the subaddress and the F-Code
password that you entered match the
corresponding subaddress and F-Code
password that is registered in the relay
station’s fax machine?

If you think the information you entered
IS correct, check with the other party.

Is the memory in the relay station’s fax
machine full?

Check with the relay station.

During registration of an F-Code
Box, an error occurs when I enter
the subaddress and I cannot
register the F-Code Box.

Is there an appropriate box (equal to an
F-Code Based Confidential Box)
registered in the destination fax?

Check with the destination party.

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