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When one of these message is displayed – TA Triumph-Adler DC 2020 User Manual

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Section 3 Troubleshooting

When One of These Message is Displayed…

When any of the following messages appear in the message display,
follow the corresponding procedure.

Message

Procedure

Page

“Close

XX

Cover.”

The cover indicated in the message display is open. Close it securely.

___

“Add Paper in drawer.”
[“Add paper”]

• There is no paper in the selected drawer. Refer to the Instruction Handbook for your

copier and add paper to the drawer indicated in the message display.

• This message will also be displayed when one or more of the drawers is not set

properly. Insert the drawers securely into the machine.

___

“Load

XX

paper in cassette.”

[“Set

XX

paper”]

• The Fixed Size mode is selected in the Paper Feed Selection setting. Load paper of

the size indicated in the message display.

• The sizes of the received documents and the paper in the selected drawer are not

compatible for printing. Load paper of the same size as that of the received
documents.

___

“Receive Doc. in Mem.”
[“Receive document in memory”]

Data for received documents was stored in memory (Memory Reception) because
there was no paper in any of the drawers. Once you load paper into one of the
drawers, the documents that were stored in memory will be printed out.
If “Load

XX

paper in cassette.” [“Set

XX

paper”] is also displayed at the same time,

load paper of the size indicated in the message display.

___

“Add Toner.”

There is insufficient toner left in the toner cartridge. Refer to the Instruction Handbook
for your copier and replace the toner cartridge as soon as possible.

___

“Document in memory. Add Toner.”
[“New receiving doc./Toner empty”]

Toner has run out during printing of received documents, so that no more documents
can be printed out. The rest of the documents will be entered into memory.
Refer to the Instruction Handbook for your copier and replace the toner cartridge as
soon as possible. Once you replace the toner cartridge and printing is enabled,
the documents that were stored in memory will be printed out.

___

“Paper Misfeed.”

Paper has jammed somewhere in the fax machine. Refer to the Instruction Handbook
for your copier and remove the jammed paper from the fax machine without leaving
any loose scraps.

___