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TA Triumph-Adler DC 2020 User Manual

Page 80

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3-6

Section 3 Troubleshooting

Problem

Check point

Page

Procedure

I am not able to perform Remote
Switching.

4-5

Did the receiving party perform the
appropriate registration procedure for the
appropriate Encryption Box as decided
in advance with the transmitting party?

4-43

Check the information to be registered
once again with the other party.

Is the Encryption Key you used correct?

4-41

Check the Encryption Key to be
registered once again with the other
party.

___

1-2

___

I am not able to receive
documents.

4-40

1-26

4-13

4-46

___

4-23

I am not able to perform Encrypted
Communication.

Did the transmitting party perform the
appropriate registration procedure for the
abbreviated number or one-touch key
(designated for Encrypted Transmission)
as decided in advance with the receiving
party?

Check the information to be registered
once again with the other party.

1-34

1-40

Is your telephone service set for pulse
dialing?

Some telephones allow you to transmit
the desired tone signals. Refer to the
Instruction Manual for the telephone
being used.

Did you use the correct Remote
Switching number?

Check the registered number.
(Factory default setting: 55)

I was able to receive a fax, but it
was not printed out and the
documents are not in memory.

Is Fax Forwarding turned ON?

Check the Fax Forwarding setting.

Is the modular cord connected correctly?

Connect the modular cord correctly.

Is “Communication Error.” displayed?

Perform the necessary procedure to
correct the error and try to receive the
documents again.

Is Password Check Reception turned
ON?

Turn Password Check Reception OFF.

Is the memory in your fax machine full?

Try to receive the documents once again
after memory becomes available or after
you create available space in memory.

I am not able to perform Memory
Reception.

I am not able to perform Polling
Reception.

Did the transmitting party perform the
Polling Transmission procedure
correctly?

Check with the transmitting party.