Comtech EF Data CDM-710G - Manual (Page 136)

CDM-710G High-Speed Satellite Modem Revision 1
Web Server Interface MN-CDM710G
7–6
7.3.1.3 Home | Support Page
Figure 7-3. Home | Customer Support page
Use the ‘Home | Support’ page (Figure 7-3) to compose an e-mail message for questions or
problems with the modem.
The Problem Report area of the display allows up to 256 characters maximum.
The CDM-710G Support Web Page uses Simple Mail Transport Protocol (SMTP) to send E-mail
to Comtech EF Data Modem Support (
[email protected] ).
IMPORTANT
For this page to operate correctly, the modem’s administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Remote
page (see Sect. 7.3.2.2).
Once the Contact Information is entered and a message composed in the Problem Report text
window, click [Submit E-mail] to send the message.